# Managed Network Services in SoMa

Office network issues don't schedule themselves. Connectivity drops, switches need firmware updates, and wifi dead zones appear as teams grow. Codi provides managed network services for SoMa offices — remote monitoring, proactive maintenance, and on-site troubleshooting — so your team stays connected without relying on an in-house IT hire.

Most SoMa offices that use Codi for network management also use Codi for cleaning, pantry, and other services. One platform handles everything — submit one request and it gets routed to the right person.

Managed network services are an active service for 16 out of 31 offices Codi manages in SoMa — most offices add it after installation or when their first IT incident occurs.

One of our SoMa clients — around 125 people software startup near Townsend St — brought Codi in for managed network services — monitoring, troubleshooting, and maintenance all covered. “Codi monitors our network and handles any issues before the team even notices there was one.”

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Book a call to learn how Codi manages network services for offices in SoMa. No long-term contracts required.

## What Managed Network Services Cover in SoMa

Codi manages the ongoing health of your SoMa office network:

- 24/7 remote network monitoring — uptime alerts, bandwidth utilization, and device health tracking
- Proactive firmware and software updates for switches, routers, and access points
- On-site troubleshooting — Codi dispatches a technician to your office when remote resolution isn't possible
- ISP liaison — Codi contacts and follows up with your ISP on your behalf for outages and service issues
- Wifi optimization — coverage audits, access point repositioning, and channel tuning as your team grows
- Network documentation updates — current wiring diagrams, device inventory, and IP schemes maintained by Codi

Codi provides ongoing managed network services for SF offices — remote monitoring, firmware updates, and on-site troubleshooting coordinated through our IT vendor network.

## How Codi Manages Network Services in SoMa

1. **Onboarding**. Codi audits your existing SoMa office network, documents all devices, and sets up remote monitoring tools.
2. **Ongoing monitoring**. Codi receives alerts for any network event — connectivity drops, device failures, unusual traffic — and triages each one.
3. **Proactive maintenance**. Firmware updates, configuration backups, and periodic health checks are handled by Codi on a scheduled basis.
4. **Issue resolution**. When problems arise, Codi resolves them remotely when possible and dispatches an on-site technician when needed — no separate IT vendor to coordinate.
5. **Monthly digest**. Codi delivers a monthly summary of network health, incidents resolved, and any recommended infrastructure changes.

## Where We Operate in SoMa

We serve offices throughout SoMa — from the buildings along Annie St, Brannan St, and Howard St to the clusters near Caltrain Station.

Codi has served 31 clients in SoMa, with teams concentrated along Annie St, Brannan St, Howard St, Townsend St. We know this neighborhood's buildings well — freight access requirements, elevator booking windows, building management preferences, and the vendors who operate reliably here. That local knowledge translates directly into faster setup times and fewer surprises for your team.

## Frequently Asked Questions

### Do I need to use Codi for network installation to get managed network services?
No. Codi can onboard your existing SoMa network for managed services regardless of who installed it. Codi will audit your current setup during onboarding and identify any remediation needed before taking over management.

### What happens when the network goes down in my SoMa office?
Codi receives an alert before most outages are reported by your team. A technician begins remote troubleshooting immediately. If the issue requires on-site work, Codi dispatches a technician to your SoMa office — typically same business day.

### Is there a minimum contract length for managed network services?
No. Codi offers flexible monthly terms for managed network services. Most SoMa offices stay on managed services long-term because the alternative — hiring an IT contractor or managing it in-house — costs significantly more.

## Pricing and Getting Started

Managed network services are priced monthly based on the number of network devices and office size. Most SoMa offices pay $300–$800/month. No long-term contracts required.

## Get Started with Codi in SoMa

Book a call to learn how Codi manages network services for offices in SoMa. No long-term contracts required.

## Other Services Codi Manages in SoMa

Codi manages more than managed network services for offices in SoMa. Most Codi clients start with one service and expand as they see the results. All services are managed through the same Codi platform — one request, one point of contact, one billing system.